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Why most business strategies fail – eventually

Your business strategy is very likely to fail. Why and what to do to stop it happening to your business… A paper just published by colleagues at the Saïd Business School at the University of Oxford argues that business planning by organisations needs to involve ‘scenario research’. Scenario research involves looking at how the business […]

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How the senior management of your company affects the brand. New research.

It has been pretty much accepted that senior management can have a major impact on the delivery to the customer of a brand’s values and vision. However, very little work has been done to look at exactly what the impact is and how it works. In a study just published, a team of researchers surveyed […]

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How to deal with psychological contract breaches and dissent

This is the last of 4 articles looking at what happens when people in organisations feel aggrieved and how the research shows, managers should deal with it. Part 1 Psychological Contract Breaches & 3 Types of Employee Dissent Part 2 The 3 Forms of Organisational Dissent Part 3 The 5 Different Dissent Strategies Part 4 […]

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The 5 different upward dissent strategies

This is the 3rd of 4 articles looking at what happens when people in organisations feel aggrieved and how the research shows, managers should deal with it. Part 1 Psychological Contract Breaches & 3 Types of Employee Dissent Part 2 The 3 Forms of Organisational Dissent Part 3 The 5 Different Dissent Strategies (This article) […]

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The 3 forms of organisational dissent

This is the 2nd of a 4 part series looking at research into what happens when people in organisations feel aggrieved and how the research shows, managers should deal with it. Part 1 Psychological Contract Breaches & 3 Types of Employee Dissent Part 2 The 3 Forms of Organisational Dissent (This part) Part 3 The […]

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When employees get p*$$ed off. What the manager does next makes a difference…

Dissent

This is the first of 4 articles looking at what happens when people in organisations feel aggrieved and how the research shows, managers should deal with it. Part 1 Psychological Contract Breaches & 3 Types of Employee Dissent (This post) Part 2 The 3 Forms of Organisational Dissent Part 3 The 5 Different Dissent Strategies […]

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This one thing predicts how defensive a mixed team of professionals are likely to be.

The status and stability of the social groups we are part of tends to dictate the way in which we communicate with people who are considered to be in a lower social group, whether you like it or not! A new study just published has shown that coming from a higher status social group will […]

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