Building Inclusive Cultures - Definition and Explanation

Building Inclusive Cultures – Definition and Explanation

Building Inclusive Cultures

Building Inclusive Cultures in the Workplace: Fostering Diversity, Equity, and Belonging

In today’s rapidly evolving corporate landscape, the significance of building inclusive cultures in the workplace cannot be overstated. Embracing diversity, promoting equity, and fostering a sense of belonging are not just buzzwords but pivotal components for organisational success and employee well-being. 

Understanding Inclusivity:

At its core, building inclusive cultures revolves around creating environments where every individual feels valued, respected, and empowered to contribute their unique perspectives and talents. It transcends mere tolerance of differences; it celebrates them. Inclusive workplaces recognise and appreciate the rich tapestry of backgrounds, experiences, and identities that employees bring to the table.

Key Elements:

  • Diversity: Embracing diversity entails acknowledging and leveraging the myriad dimensions of difference among individuals, including but not limited to race, ethnicity, gender, age, sexual orientation, disability, and socio-economic background. A diverse workforce enriches creativity, innovation, and decision-making by offering a broad spectrum of viewpoints and insights.
  • Equity: Equity involves ensuring fairness and impartiality in the treatment of all employees, regardless of their background or characteristics. It entails identifying and addressing systemic barriers that may hinder certain groups from thriving within the organisation. Equity initiatives encompass policies, practices, and resource allocation aimed at promoting equal opportunities and leveling the playing field.
  • Belonging: Cultivating a sense of belonging is about creating a work environment where every individual feels included, accepted, and valued for who they are. It goes beyond mere diversity numbers and extends to fostering genuine connections, supportive relationships, and a culture of mutual respect and empathy. When employees feel like they belong, they are more likely to be engaged, motivated, and productive.


Investing in building inclusive cultures yields a myriad of benefits for organisations, including:

  • Enhanced Innovation: Diverse teams bring together a variety of perspectives and approaches, fostering creativity and driving innovation.
  • Improved Decision-Making: Inclusive environments encourage open dialogue and constructive dissent, leading to more well-rounded and informed decision-making processes.
  • Increased Employee Engagement: When employees feel valued and included, they are more likely to be engaged, committed, and enthusiastic about their work.
  • Better Talent Acquisition and Retention: Organisations that prioritise inclusivity attract top talent from diverse backgrounds and retain employees who feel a sense of belonging and fulfilment.
  • Positive Brand Reputation: Building inclusive cultures not only enhances internal dynamics but also enhances the organisation’s reputation as a socially responsible and progressive employer.


One exemplary case of building inclusive cultures in the UK is the initiative undertaken by Unilever, a multinational consumer goods company. Unilever has implemented a comprehensive Diversity and Inclusion strategy that encompasses recruitment, talent development, and workplace policies. The company has established employee resource groups, such as the Unilever UK Rainbow Network for LGBTQ+ employees, to provide support, networking opportunities, and advocacy within the organisation. Through its commitment to inclusivity, Unilever has not only fostered a more diverse and equitable workforce but has also strengthened its brand reputation as an employer of choice in the UK market.


Building inclusive cultures in the workplace is not just a moral imperative but a strategic imperative for organisations seeking to thrive in today’s globalised and diverse business landscape. By embracing diversity, promoting equity, and fostering a sense of belonging, organisations can unlock the full potential of their employees, drive innovation, and create a more equitable and prosperous future for all.


Pless, N., & Maak, T. (2004). Building an inclusive diversity culture: Principles, processes and practice. Journal of business ethics, 54, 129-147.

Mazur, B. (2014). Building diverse and inclusive organizational culture-best practices: A case study of Cisco Co. Journal of Intercultural Management, 6(4.1), 169-179.

Be impressively well informed

Get the very latest research intelligence briefings, video research briefings, infographics and more sent direct to you as they are published

Be the most impressively well-informed and up-to-date person around...

Powered by ConvertKit
Like what you see? Help us spread the word