Inclusion Index – Definition and Explanation

Inclusion Index: Measuring Diversity, Equity, and Inclusion in the Workplace

In the realm of Diversity, Equity, and Inclusion (DEI), understanding and addressing Inclusion Index is crucial. Inclusion Index is a significant aspect of this discourse, but what exactly does it entail?

Definition:

Inclusion Index is a metric used to assess the level of diversity, equity, and inclusion (DEI) within an organisation. It provides a quantitative and qualitative measure of how inclusive a workplace is, based on employee feedback, demographic data, and organisational policies. The Inclusion Index helps companies identify strengths and areas for improvement in fostering an inclusive environment.

Importance of the Inclusion Index in DEI:

In today’s diverse workforce, organisations must ensure that all employees feel valued, respected, and included. The Inclusion Index serves as a crucial tool for:

  • Measuring Employee Experience: It captures insights into how employees perceive inclusion in the workplace.
  • Identifying Gaps: It highlights disparities in experiences among different demographic groups.
  • Driving Organisational Change: Companies can use the index to implement strategic DEI initiatives.
  • Enhancing Employer Brand: A high Inclusion Index score can improve a company’s reputation and attract diverse talent.

How is the Inclusion Index Calculated?

The Inclusion Index is typically derived from surveys and key performance indicators (KPIs) related to DEI. Common factors include:

  • Employee Sentiment Surveys – Questions about belonging, fairness, and respect.
  • Demographic Representation – Analysis of diversity in leadership, recruitment, and retention.
  • Equitable Policies & Practices – Review of workplace policies related to bias training, accessibility, and inclusive benefits.
  • Engagement & Retention Rates – Examining turnover rates among diverse employees.

Example:

A multinational tech company implemented an annual Inclusion Index survey to track progress in its DEI efforts. Employees were asked about their sense of belonging, leadership inclusivity, and workplace fairness. The results revealed that while most employees felt included, there was a noticeable gap in the experiences of underrepresented groups. Based on the findings, the company introduced mentorship programs and revised hiring policies to foster greater inclusion. The next year, their Inclusion Index score improved by 15%, showcasing the impact of targeted DEI strategies.

Conclusion:

Inclusion Index is a vital metric for organisations striving to create a truly inclusive workplace. By regularly assessing and improving inclusion efforts, businesses can build a culture that supports diversity, equity, and belonging. As DEI continues to shape the modern workforce, leveraging the Inclusion Index ensures that inclusion is not just a goal but a measurable outcome.

References:

Goel, S., & Sharma, R. (2017). Developing a financial inclusion index for India. Procedia computer science, 122, 949-956. https://www.sciencedirect.com/science/article/pii/S1877050917327102

Sethy, S. K. (2016). Developing a financial inclusion index and inclusive growth in India. Theoretical and applied economics, 23(2), 607. https://papers.ssrn.com/sol3/papers.cfm?abstract_id=3186494

Gupte, R., Venkataramani, B., & Gupta, D. (2012). Computation of financial inclusion index for India. Procedia-Social and Behavioral Sciences, 37, 133-149. https://www.sciencedirect.com/science/article/pii/S1877042812007604

Ambarkhane, D., Shekhar Singh, A., & Venkataramani, B. (2016). Developing a comprehensive financial inclusion index. Management and labour studies, 41(3), 216-235. https://journals.sagepub.com/doi/abs/10.1177/0258042×16666579

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