Tag Archives for " Gender "
Many workers, such as shop service counter employees, hospitality workers etc. are required to interact with customers with a smile and continue to be positive and upbeat, regardless of their own feelings. This process, known as emotional labour can have very real consequences… Emotional Labour Originally, the term referred to individuals who were in frontline […]Read more
One of the often-asked questions is whether gender makes a difference in terms of leadership. There is a vast array of research looking at areas to do with gender and leadership, a proportion of which is in contention, with contradictory findings being reported. So, what is the current state of research about the relationship between […]Read more