Tag Archives for " well-being "
Many workers, such as shop service counter employees, hospitality workers etc. are required to interact with customers with a smile and continue to be positive and upbeat, regardless of their own feelings. This process, known as emotional labour can have very real consequences… Emotional Labour Originally, the term referred to individuals who were in frontline […]Read more
Our cognitive outlook and perceptions, or how we construe things, can have a significant impact on a range of outcomes. For example, people with a generally positive outlook tend to have higher satisfaction ratings for things like relationships, family, job etc. Additionally, as you would expect, people with a more positive take on things tend […]Read more
Is the use of strengths at work as powerful as we might think? What are the factors that matter? Keywords: Character, signature strengths, well-being, organisational behaviour, trait affect, job satisfaction, job strain Overview Personal qualities Character strengths Transcript Overview Does focussing on individuals strengths at work, work? A new wide ranging study looking whether […]Read more