Can knowledge management really change an organisational culture?

Blog, Learning, Organisational Change, Organisational Development, Research

 

This is a 2 part briefing of new research investigating the role knowledge management plays in changing organisational cultures.

Part 1 – (This post) What is knowledge management and about the research

Part 2 – The research findings (Next post)


Be impressively well informed

Get the very latest research intelligence briefings, videos and infographics sent direct to you

Powered by ConvertKit


The old saying, knowledge is power, shas been shown to have real effect when looking at organisations. Research just published in the Journal of Knowledge Management shows that the discipline of knowledge management (KM) can help to bring about changes in organisational culture.

Principles of knowledge management
People often perceive that knowledge management in organisations has to occur through complex and expensive software. Whilst this can be the case, there are many other ways of developing a knowledge management programme. All knowledge management is a structured approach to capturing, developing, sharing and effectively using organisational knowledge and practice.

Knowledge management examples

Examples include

• Knowledge Sharing (fostering a culture that encourages the sharing of information, based on the concept that knowledge is not irrevocable and should be shared and updated to remain relevant)
• Storytelling (as a means of transferring tacit knowledge)
• Debriefing
• After event reviews
• Communities of practice
• Expert directories (to enable knowledge seeker to reach to the experts)
• Knowledge fairs
• Work practice poster sessions
• Wikis
• Blogs etc.

The research in question was an eight-year longitudinal study that followed three organisations based in the UK but with offices abroad. The authors note that there is no ‘magic bullet solution’ to organisational change. They do point out that this research follows a number of similar studies in a number of sectors that show it is possible to promote culture change using knowledge management programmes.

Next post – The findings

Be impressively well informed

Get the very latest research intelligence briefings, video research briefings, infographics and more sent direct to you as they are published

Be the most impressively well-informed and up-to-date person around...

Powered by Kit

Tags

culture change, knowledge management, Learning & Development Research, Organisational change, Organizational Development Research, Oxford Review, Research


You may also like

Emotional Intelligence Is Connected With These Work Outcomes

Emotional Intelligence Is Connected With These Work Outcomes
{"email":"Email address invalid","url":"Website address invalid","required":"Required field missing"}

Subscribe to our newsletter now!

>